Returns & Exchanges
At Alpinestars, we are committed to your satisfaction and offer a 30-day return policy for all unworn apparel and gear in its original packaging. Please ensure all tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original box and include the printed return authorization form inside the package.
- 3.Ship the Item
Affix the pre-paid shipping label to the outside of your box and drop it off at any authorized carrier location.
- 4.Receive Refund
Once our warehouse inspects the returned gear, your refund will be processed to your original payment method within 5-7 business days.