Frequently Asked Questions
Everything you need to know about your Alpinestars gear and orders.
How do I determine the correct size for my riding gear?
We provide detailed size charts on every product page. We recommend measuring your chest, waist, and inseam while wearing your base layers to ensure the most accurate fit for our performance apparel.
What is your return policy for technical apparel?
You can return unused items in their original packaging with tags attached within 30 days of purchase. Please note that safety equipment must be in pristine condition to qualify for a refund.
Do you offer international shipping?
Yes, Alpinestars ships to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and the weight of the items.
How should I clean and maintain my leather race suit?
Leather items should be cleaned using a damp cloth and specialized leather cleaner. Avoid heat sources for drying and regularly apply leather conditioner to maintain flexibility and protective integrity.
Are your products covered by a warranty?
All Alpinestars products are covered against manufacturing defects for a period of one year from the date of purchase. This does not cover normal wear and tear or damage from accidents.
How can I track my order status?
Once your order is dispatched, you will receive an email containing a tracking number and a link to the courier's website to monitor your shipment in real-time.